Our brand wasn't built around a logo, but a reality: when equipment fails, everything fails: comfort, safety, autonomy. Arknor was born from this raw requirement: to provide equipment that doesn't betray. Not in theory, not in the lab, but in conditions where we can't afford to make mistakes.

We don't sell aesthetics. We support an idea: autonomy is not an option, it's a vital condition . This idea structures everything: the choice of materials, partners, features, mechanical tolerances, logistics circuits. Behind every product, there is a single question: does it hold when everything else fails?

• Each product responds to a concrete use, validated by field experience, not by a marketing sheet.
• Materials tested under extreme conditions, selected for their resistance to wear, the elements and prolonged use.
• Intentionally minimalist design: no aesthetic additions, each component has a measurable functional utility.
• Strict technical descriptions: no free sales pitches, no unverifiable promises.

Our principle is simple: sell less, but sell fairly. For us, having to replace equipment is a sign of failure. What's worth buying must be able to last. Reliability isn't an added value; it's the basic condition of everything we design or validate.

• Strictly honest product sheets: recommended uses and limitations clearly specified. What we do not guarantee is explicitly stated.
• Unretouched photos: textures, proportions, and details faithfully represented. What you see is exactly what you get.
• Delivery times announced as they are: without optimistic margin, without ambiguous turns of phrase, without delaying tactics.
• Return policies written to be understood, not circumvented.

• Willingness to actively comply with WCAG 2.2 level AA standards: contrasts, navigation, text alternatives and logical structure integrated from the design stage.
• Smooth navigation without a mouse: architecture designed to work without a peripheral, including a keyboard or voice interface.
• Legible typography, spacious spacing, layout optimized for all visual uses, including low light or eye strain.
• Tested for compatibility with major assistive technologies: screen readers, voice commands, native zoom, etc.

For us, making information accessible isn't an afterthought. It's the logical continuation of a reliable product. A tool that some people can't use is, by definition, incomplete. Accessibility is a feature. Invisible, but vital.

• Shipments managed exclusively with logistics partners selected for their reliability, punctuality and real-time traceability.
• Accurate, up-to-date and accessible tracking at every stage: from preparation to the last mile.
• Delivery times announced based on actual data, not commercial estimates.
• Responsive, rigorous after-sales support, capable of acting, not just responding.

At Arknor, every conversation is handled by a real, knowledgeable, and dedicated team. No automated responses. No scripts. No robotic filters.

• Technical, clear, and detailed answers. When it's no, we tell you. When it's yes, we argue it.
• Fast processing, taking into account the context and the real need, not a standardized scenario.
• Neutral advice, no pressure to buy. If a product isn't right for you, we'll let you know before you order it.

Our goal isn't to convert at any cost. It's to build a relationship of trust. It's lasting, credible, and useful. The rest will follow.

• Reject anxiety-inducing or sensationalist marketing. Urgency cannot be faked. It must be addressed with facts.
• No cosmetic renewal. If a product works, we keep it. If it doesn't work, we remove it.
• Every customer is considered a discerning, discerning user. Not a target to be manipulated.
• No unnecessary seasonal collections. No launches dictated by a meaningless commercial calendar.

We're not trying to overcommunicate or collect labels. We're trying to do better, concretely, at every step. Our responsibility isn't marketing; it's structural. It involves everything: design, sourcing, transportation, and the product life cycle.

At Arknor, we don't talk much. But every product we sell is a sign of our name. And we know it.

• Every customer feedback triggers an analysis. Not a ticket. A real, documented review, followed by concrete actions.
• Regular review of product sheets, technical choices, and our control protocols. Nothing is set in stone.
• Any product deemed not to meet our internal standards will be removed. Immediately. No sales, no promotions, no exceptions.

Arknor isn't a boutique. It's a bar we set for ourselves. A threshold of standards we impose on ourselves before offering it to others.

Every approved product is the result of a series of rejections. What we exclude says as much as what we retain.

We donate a fixed portion of our revenue to organizations with a direct impact—field interventions, targeted missions, discreet collectives—selected for their effectiveness, not their image. No badge, no campaign. But action.