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Why Arknor?
At Arknor , the team designs reliable equipment for hiking, bivouacking and self-sufficiency.
Created in 2025 and designed to last, we test our products in the field and adapt to real-life conditions.
Useful, well-made, efficient equipment.
Frequently Asked Questions
Arknor is an independent brand dedicated to those who live outdoors, far from the shop windows, close to reality. We design reliable , sober equipment, designed to last and accompany you in hiking, bivouacking, survival or a more resilient life. No superfluous, just the essentials, well done.
As soon as your order is validated, we prepare it within 24 to 48 business hours . You will receive a confirmation email , then a tracking link as soon as it is shipped. Delivery generally takes between 3 and 12 business days , depending on your location. You will be kept informed at each stage.
If you receive a damaged , incomplete or defective item, please contact us. We will offer you a quick and clear solution, without unnecessary complications. Your trust is our priority.
Yes, as long as the package hasn't been shipped. A quick message is sufficient. Once the package is in transit, you'll have to wait for receipt to make a return . In all cases, our team remains available to assist you.
You have 30 days after receipt to return an item if it does not suit you. The product must be new, unused, and in perfect condition. Refunds will be issued upon receipt of the returned package.
Yes. All transactions are encrypted and processed through certified providers like Stripe or PayPal. Your banking information is never stored or accessible by us.
By email, through our form, or through our networks. We generally respond within 24 business hours , with a human, direct, and jargon-free response. Our support is clear, professional, and solution-oriented.